Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. We do not cover return shipping.
To be eligible for a refund or exchange, your item must be returned unused and in the same condition that you received it. Refunds or exchanges are only approved if the item is unused, and the product is not as represented in the product description.
If these conditions are met, please contact firstname.lastname@example.org along with a photo and description of the product in question.